Customer stories
Three years in and Hairball has consistently delivered.
Their integration expertise has freed our team to focus on what we do best, without getting pulled into technical weeds. A reliable partner that is responsive and executes when we need it most.
Real words from teams running complex commerce operations
In their own words
What reliable partnership sounds like.
Real feedback from teams that trusted Hairball with the systems behind orders, inventory, fulfillment, and finance.
“You guys have been amazing to work with! Everything from the knowledge base, to the customer service, to making what feels like magic happen in NetSuite! We sing your praises to anyone looking for a similar solution.”
“We truly appreciated the Hairball team throughout our integration process. We've consistently chosen them for every integration whether that was via sales channels or Shopify custom builds, because we trust their expertise. The team is knowledgeable, organized, and a pleasure to work with. Without the help of the Hairball team, we wouldn't have been able to successfully integrate our new channel, TikTok, which has streamlined our business operations and made them significantly more efficient. We are extremely happy to have worked with Hairball and would highly recommend their team to anyone looking for seamless and professional integration services.”
“During implementation, the Hairball team was very supportive to ensure all the maps between Shopify and NetSuite are correctly set up without any issues. They've listened very carefully about how we want to see our ERP system and e-commerce platform, so they integrated everything corresponding to what we've asked. We would not have been able to finish all the steps as smoothly without their expertise and prompt response!”
The customer wall
The work speaks after go-live.
Implementation is the beginning. The strongest signal is what teams say after the systems are running.
“Three years in and Hairball has consistently delivered. Their integration expertise has freed our team to focus on what we do best, without getting pulled into technical weeds. A reliable partner that is responsive and executes when we need it most.”
“We have been with Hairball for 1.5 years now. Hairball has done a great job for us. I'm even more satisfied with them now than when we started. I think that is a huge compliment to them that the more we work with the more we like them and the more satisfied we are with our partnership.”
“Hairball is always easy to work with. Always willing to empower us to maintain the processes they set up for us. Everyone we work with at hairball is professional yet friendly.”
“The entire team at Hairball.IO have been invaluable in the integration of our multiple platforms. I'm not sure we could have done it without them! They are highly knowledgeable in Celigo and NetSuite and responsive to everchanging realities of platform implementations.”
“The Hairball team has been instrumental to the success of the implementation of our multiple integrations project. Their knowledge of Celigo and NetSuite accelerated our decision-making and implementation timelines. We will be working with Hairball in the future!”
“Diego and the entire team at Hairball.IO have been invaluable in the integration of our multiple platforms. I'm not sure we could have done it without them! They are highly knowledgeable and responsive to everchanging realities of launching a business. I only wish I'd found them sooner.”
“Thank you for your diligent efforts over the last 8 months and for being our technologies and automation advocates through our implementation, it's been a pleasure.”
“Their breadth of knowledge and willingness to solution, teach, help, and manage integrations is top notch.”
“Your team is WONDERFUL! Thank you so much. We appreciate all of your hard work. Our favorite meetings through the process have been with Alex.”
“Super effective team. I'm glad that someone recommended Hairball to us! Every single requirement that we had was delivered in a timely and efficient way.”
“Our Hairball engineer, Alex, worked quickly and accurately to keep pace with our customer's demands. Our integration works flawlessly, and I would certainly work with Hairball again on our next project.”
“Working with Alex was very easy and understood our business needs very well and was able to translate that into what was needed development wise.”
“It has been a pleasure working with the Hairball team. David Moran has done an exceptional job. He is knowledgeable, professional and made the integration project an enjoyable experience for our team. We are delighted with the results and would absolutely recommend Hairball. We hope to collaborate again in the near future!”
“David was a FANTASTIC implementation partner. We are so thankful for his professionalism and patience on our project.”
“Matias, the developer did a great job. Always quick to respond to questions. The finished product was as promised.”
“Fantastic job with our EDI implementations. I'm very content with your service, response, and flexibility.”
“Firstly, I truly need to say that you guys have been absolutely amazing. I sincerely appreciate how fast and efficiently you've been able to correct so many errors. This has been a very positive experience.”
15+
years of integration experience
550+
customers supported
450+
integrations delivered
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